Many companies choose to follow the outsourcing route, dealing daily with an array of contractors & suppliers.
Although the use of contractors has various advantages, there can be multiple challenges that lead to disruptive and expensive operations, communication gaps and frustrations between the parties.
The key to a successful client and contractor partnership is a suitable process supported by best practices such as ISO9000
and the effective management of a comprehensive Service Level Agreement (SLA).
Through our services, contractor performance is measured continuously and monthly reports on their performance compared to their agreed targets. A structured process is then used to manage contractor under-performance along with contractor suitability checks which evaluate whether the most suitable contractors are being used.
Are you challenged with reaching the performance levels that you should be, reach out to us today and take your performance to a new level.