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Desktop Support

Desktop Support

Desktop Support

Outsource Your IT Support – opt in for a service that can help eliminate your company’s technology-based headaches.

Do you depend on technology to maximize the efficiency of your business? Has that technology ever let you down and have you felt backed into a corner without the support you need?

Whether you have stories of downtime brought on by computer or network problems, or simply don’t like how your being treated or paying to keep your IT up and running, we are here help lift that burden.

We are here to help you. Our flat-rate service plans relieve your organization’s technology-induced pain points.

Contract Management

Contract Management

Contract Management

Many companies choose to follow the outsourcing route, dealing daily with an array of contractors & suppliers.

Although the use of contractors has various advantages, there can be multiple challenges that lead to disruptive and expensive operations, communication gaps and frustrations between the parties.

The key to a successful client and contractor partnership is a suitable process supported by best practices such as ISO9000
and the effective management of a comprehensive Service Level Agreement (SLA).

Through our services, contractor performance is measured continuously and monthly reports on their performance compared to their agreed targets. A structured process is then used to manage contractor under-performance along with contractor suitability checks which evaluate whether the most suitable contractors are being used.

Are you challenged with reaching the performance levels that you should be, reach out to us today and take your performance to a new level.

Programme Management

Programme Management

Programme Management

Are you feeling hamstrung by projects that don’t seem to meet the required timelines or budgets or are you looking for complete transparency in the process or do you have so many projects to complete within such short timelines it’s a challenge to know how to build the resources.

The main challenge in the growth of project management outsourcing is in accepting project control as a separate function and in delegating this to an outsourced vendor. Although some sectors have a separate structure outside of the department for project controls that are experienced project practitioners, this is not prevalent in many organizations. And this alone can result in costly projects and overruns by months, years and budgets. It’s akin to having the creditors clerk in a finance function also write out the cheques/online banking. Make contact with us and talk about how we can help you.

Procurement

Procurement

Procurement

Are you struggling with spiralling costs, underperforming suppliers, lack of transparency? Read on.

Procurement outsourcing has undergone a considerable change over the past ears, with supplier selection, contract negotiation or specification management becoming more utilized.

With the increased focus on cost, compliance, and transparency, the procurement function is seen as a key strategic component of value creation and a key competitive advantage. To achieve this, like many other outsourcing areas, the decision is to rather create a world-class procurement capability in-house or simply outsource it. It is often that outsourcing the procurement function does not necessarily mean a complete transfer of control but more likely the utilisation of third-party services.

In doing so companies can reduce supply and operational costs, improve compliance and enhance performance.

Procurement outsourcing is often undertaken to leverage economies of scale and improve the execution and control of underperforming / non-core tasks and / poorly managed spend categories.

Auditing, Compliance & ISO implementation

Auditing, Compliance & ISO implementation

Auditing, Compliance & ISO implementation

Are you challenged with the audit department delivering to the level that is needed? Are employees challenged with mixing with the staff and auditing them at the same time and delivering the real answers? Are internal audits receiving the outcomes and transparency needed?

We provide a service that involves, design, analysis, training and auditing, to implement a new or maintain client’s management systems of various standards in order to deliver compliance, transparency and growth.

We combine Internationally recognised good practice with core skills to run internal audits, audit projects and clients’ Management systems.